Ensuring Performance, Security, and Reliability Across the Globe

At Exotec®, we ensure efficient warehouse operations with comprehensive support. Our maintenance contracts guarantee long-term performance with a dedicated team. Our 24/7 Control Center resolves most issues remotely, minimizing downtime. We offer robust reporting tools, advanced cyber security, and global Service Centers for reliable, secure operations.

Maintenance Contract Longevity and Performance Guaranteed

Our maintenance contracts ensure long-term performance and reliability. The Exotec maintenance program is built on three core pillars: contract management, performance management, and on-site maintenance. Here’s what that means for you.

Control Center

The Exotec Control Center is the backbone of our support, providing 24/7 assistance to keep your operations running smoothly. It’s designed to resolve issues remotely, minimizing downtime and enhancing reliability. Here’s how we make that happen.

Cybersecurity

At Exotec, we prioritize cybersecurity to protect your data and ensure the operation of the Skypod® system. Our approach includes adhering to international standards, continuous monitoring, and implementing advanced security measures to safeguard against threats.

What sets us apart:

Service Centers

Service Centers are located across the globe to ensure rapid, reliable support for your warehouse robotics. With centers in North America, Europe, and Japan, we are always close by to keep your operations running smoothly.

Our service centers focus on providing expert maintenance and fast interventions, ensuring your Exotec solutions operate at peak performance. Here are the core advantages you can expect.

Rapid Part Replacement

We ensure parts are delivered to your warehouse within three days. Our unique subassembly system allows for fast replacement, ensuring quick and reliable repairs.

Skilled Technicians

Our highly trained technicians handle diagnostics and repairs, ensuring that any physical issues are resolved promptly and effectively.

Global Presence

With service centers in North America, Europe, and Japan, we ensure fast, localized support to keep your operations running at peak efficiency.

Frequently Asked Questions

Connect with Exotec

Discover how our automation solutions can elevate your operations. Contact us to learn more about our maintenance and support services or to address any questions you might have. Our team is dedicated to supporting your journey towards greater efficiency and success.